Problems with Hotmail

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Karen Hayday
Director of Studies
Posts: 4529
Joined: Thu Aug 30, 2007 1:08 am
Location: Todmorden West Yorkshire
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Problems with Hotmail

Post by Karen Hayday »

Hi all

It seems that we have a problem with sending to hotmail email addresses.and they are just being put in people's junk mail folders.
We think that they must have changed something in the spam filters and that lots of other organisations as well as us will be being affected. It doesn't seem to be the case with other Microsoft owned email addresses such as live.co.uk and msn.co.uk but we can't be sure.

SO, WHAT TO DO????

1) So please check your Junk folder and if you find any of our emails in there to mark them as not junk / whitelist them. I can't be any more specific as how this is done depends on what program you are using to access your emails.

2) If you use mobile devices all the time you often can't see the junk folder on your mobile device so you need to look on a computer mail program instead or access your emails using the browser on your smart phone.

3) If you have a hotmail addresses and you do not hear from your tutor for while, then get them to give you a ring by ringing our support line and sending a message to your tutor that way. The phone number is on contact us on the web site.

4) As a last resort if nothing else can be done please think about getting a different email address

Sorry about this but there is little we can do about it.

Best wishes

Karen :)
DLC Executive Director

leigh_evans
Posts: 15
Joined: Tue Sep 11, 2012 10:16 pm
Location: chester uk

Re: Problems with Hotmail

Post by leigh_evans »

hi karen

thanks for noticing this, i have been waiting to hear if my reference had been returned yet and i have just found it in the junk mail :clap:
i have now marked all DLC as not junk! :dance:

leigh :D

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Karen Hayday
Director of Studies
Posts: 4529
Joined: Thu Aug 30, 2007 1:08 am
Location: Todmorden West Yorkshire
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Re: Problems with Hotmail

Post by Karen Hayday »

Brilliant

Karen :)
DLC Executive Director

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ellanac86
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Re: Problems with Hotmail

Post by ellanac86 »

For those considering changing email address away from hotmail, the best provider I have used personally and I'm going to use more frequently has to be gmail or google mail. It's free there's no problems with the spam folder, there's a lot of storage available so there's no worrying about emails and pictures clogging up your space. You have your own drive similar to skydrive and it's accessible on nearly every device and you have youtube.
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nicky leeth
Posts: 17
Joined: Wed Aug 22, 2012 1:23 pm

Re: Problems with Hotmail

Post by nicky leeth »

If you are a Hotmail account holder and you have not heard from your tutor please email them. Hotmail is still throwing out messages . Also check your contact details are correct as if we don't hear from you we give you a ring and then cannot get through, also do not forget to add your Skype contact details . Basically we really try to get hold of you :twisted:

Karosev001
Posts: 1
Joined: Mon Oct 31, 2016 7:34 am

Re: Problems with Hotmail

Post by Karosev001 »

I would like to thank you for the answer.

virginialuther12
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Joined: Thu Jun 01, 2017 5:36 am
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Re: Problems with Hotmail

Post by virginialuther12 »

Thanks

RichardGhval
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Joined: Fri Apr 21, 2017 9:48 am

View first unread post

Post by RichardGhval »

I didnt know about that as I generally dont use the search bit. If this is the case then yes that would work. But personally I just thought having the view first unread option is a good idea and works really well on the other forum I use.

xanopavef
Posts: 8
Joined: Sat Mar 03, 2018 10:55 pm

Re: Problems with Hotmail

Post by xanopavef »

Great I was facing this problem for last few months and you have solved my problem. Thanks a lot.

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